ThinkCX Detects Smartphone And Carrier Switching
If your business requires a deep, real-time understanding of telecom subscriber conversion, then you know how tough it is to obtain accurate conversion insights that expose consumer movements across the entire market.
ThinkCX offers advanced analytic solutions for automated, massive-scale detection of consumer switching events in the smartphone OEM and wireless carrier marketplace in North America.
Our patent-pending Machine-Learning platform locates and confirms millions of device and carrier switching events every year. These conversion events provide the fuel for our analytical models.
The digital marketing teams of leading North American telecom companies use these models to retain their existing customers, acquire new customers, and optimize their digital marketing campaigns.
We Answer the Tough Questions Marketers Ask
6 Billion
DAILY DATA POINTS ANALYZED
250 Million
DEVICES TRACKED
6000000000
DATA POINT ANALYSIS RATE
Use Cases
Companies that operate in and around the telecommunications industry know from experience that the utility of a dataset is far more critical than its sheer size. ThinkCX’s focus is on data reduction – we distill the big data down to the relevant conversion insights that you need to obtain a clear picture of consumer conversion events and patterns. Then you’ll find yourself in a much better position to organize targeted marketing campaigns, gain a competitive advantage, or forecast the performance of a stock in your portfolio.
Big Data, Big Benefits
The specific conversion insights offered by our analytic solutions are only made possible because we’ve adopted the latest technologies in big data computing and developed our own proprietary methods of collecting, structuring, and modeling the billions of data points we ingest daily. Our data science and development teams work with immense quantities of raw data from commercial-grade sources, all of whom have clear privacy policies and are fully authorized to distribute their data.
Our conversion detection platform is a unique and innovative solution for measuring your own and your competitors’ switching activity. No other conversion analytics service gives you as many subscribers and their actual switching activity, with such little elapsed time between the conversion event and our detection of it.
Complete Market View
In addition to the churn activity of your own customers, ThinkCX also provides similar insights about your competitors’ subscribers.
External Data
We use commercially available external data as our only inputs, and require no integration with your CRM or customer data.
Simple Deployment
Our customer retention and acquisition solutions can be deployed in minutes, with no heavy lifting required from you or your teams.
Convenient Access
Our carrier and device insights can be delivered via a custom dashboard or integrated into your Adobe Marketing Cloud solutions or DCM.
About ThinkCX
Our Goal
Buried among the billions of digital signals that your customers and prospects produce daily are many subtle clues as to their next move as consumers. Our business goal is to find as many of those signals as possible and decode them for proactive outreach.
Our Mission
Our tech platform enables service providers to predict the behaviours of their prospects and existing customer base. Our mission is to become an indispensable partner that delivers both retention and acquisition benefits with a substantial ROI for our clients.
Our Technology
The patent-pending ThinkCX Predictive Intelligence Engine sits at the core of our solutions. It combines leading-edge data processing and machine learning methods into a highly sophisticated predictive analytics tool.
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